Had two big clean ups today. These young men kicked tail. When they all turn 16, they will become a great asset for a full time employer.
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My favorite ( rant ahead, sorry to bore you folks. Can't do it on my personal wall, as our marketing strategy is using FaceBook, and i'm friends with 90% of my customers ) -
Friday is payday for most people, and that is when we get about 80% of service requests for lawn care. Of that 80%, 60% of those want / expect same day, immediate service.
When you explain you can give them an estimate when you are in the area within the next 3 days, they get flustered and say " well I will just call someone else ".
Yea buddy. I'm going to:
Hook up a trailer to truck
Load trailer with $17,000 worth of equipment
Change clothes ( PPE )
Drive ( usually ) 12 miles one way
To cut your severely overgrown lawn for the $40 your waving at me.
People haven't a clue how a business operates.
- Jackie
- Blog
Sooooooo - Good and bad just now.
Was cutting my own yard ( Yes, I let it get over grown, don't judge me. I cut everyone else's for money, I don't want to cut my own and not get paid lol ) and the deck just STOPPED. I began the usual cursing / screaming / hollering triad that comes with malfunctions on $6k pieces of equipment.
Thankfully, the belt had just come off and didn't break.
Also, thankful it was on my OWN property and not a customers.
~Pa
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